Cyber Crisis services: prepare, respond and recover
Is your company ready to deal with a cyber crisis? Our expert cyber crisis team can help you prepare, respond and recover, so that you minimize the impact.
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Cyber crisis: high chance, high impact
A cyberattack can hit a business like a metaphorical heart attack - stopping operations in an instant. Survival depends on swift action. A typical ransomware attack can paralyze operations for two weeks - could your company withstand that?
Being ready to face a cyber crisis can mean the difference between disruption and resilience for your organization. Our Cyber Crisis Services follow a unique CPR approach, to help you contain the damage and recover as quickly as possible. Let us help you prepare for the worst.
Are you prepared?
In our day to day work as cyber crisis managers, we see different types of situations:
- Some organizations have no crisis preparation at all, leaving teams unprepared when any kind of crisis hits.
- Other organizations have solid plans for traditional crises but haven’t considered how a cyberattack could disrupt operations.
- Thirdly, we see organizations who have cyber crisis plans and training in place but want to test their effectiveness through a realistic cyber crisis exercise.
Unlike physical incidents, cyber threats spread silently, shutting down systems and creating legal and reputational risks. In both cases, delayed response and coordination make recovery much harder. Addressing these gaps now means you can respond faster and more effectively when an attack happens.
How to deal with cyber incidents
Our approach to cyber incidents focuses on three key phases:
- PREPARE: If you have clear governance, tested response plans, and trained teams, the impact of a cyber attack will be that much smaller.
- RESPOND: When you are hit, fast action is key. Isolating threats, containing damage, and managing communications effectively, will help you gain control more quickly. We can help you escalate and coordinate strategic decisions through crisis management.
- RECOVER: The aftermath of an attack is crucial. Restoring operations, learning from the incident, and strengthening your defenses can all help you prevent future disruptions.
We can help you prepare, respond and recover
Secura combines technical incident response, crisis management, and business continuity into a single, integrated service offering. While many providers focus only on response or recovery, we cover all three phases - Prepare, Respond, and Recover - making sure you are supported before, during, and after an incident. We offer the following services:
01
Prepare
- Readiness Assessment: We offer a readiness assessment to help you understand how mature your existing Incident Response, Crisis Management and Business Continuity measures are.
- Setup and Governance: Do you need help to establish ownership, key policies and governance frameworks? Our experts can help you with this.
- Plans: We can help you design and develop a customized Incident Response plan, Crisis Management Plans, Business Continuity Plans along with supporting playbooks and procedures.
- Training: Our expert trainers can provide training to those responsible for the future governance of newly established procedures as well as those required to utilize the plans in response to a cyber crises.
- Cyber Crisis Exercise: Put the newly created plans and trained personnel into practice with one of our realistic cyber crisis simulations.
02
Respond
- 24/7 Incident Response Support: During a cyber incident we can help you with immediate response: rapid containment, investigation, and recovery.
- Digital Forensics: We can help you understand the root cause, scope, and impact of the cyber incident.
- Crisis Management Support: Our experts can offer you additional support services for major cyber crises. Such as crisis coordination, log keeping and communication.
03
Recover
- Business Continuity: We can help with recovery of your critical functions to ensure some level of business operation.
- Post Incident Review: Identify lessons learned through a post incident deep dive and take action to mitigate future events.
Crisis Planning and Response (CPR) Program
Our Crisis Planning and Response (CPR) Program helps your organization stay ready for any cyber incident. Designed to fit your specific needs, the program runs one to three years and includes governance setup, response planning, hands-on crisis simulations, and 24/7 incident response support. We tailor each phase based on your industry, size, and regulatory requirements like NIS2, DORA, and align to international standards like ISO22361 and ISO22301. You’ll get customized playbooks, annual crisis exercises, and post-incident reviews to strengthen your defenses and keep your business running—even in the face of an attack.
Our expertise
Secura has deep experience when it comes to cyber crisis services. Our team includes experienced incident responders, crisis managers, and regulatory specialists who have supported organizations across finance, government, industry, and critical infrastructure.
Case: Cyber attack on a manufacturing company
Early on a Wednesday morning, the security team at a global manufacturer were alerted to suspicious network activity. Within hours, critical operations stopped, employees were unable to access key systems, and there were fears sensitive data had been exfiltrated. With customer operations stalled and clients demanding answers, the company faced an unfolding crisis.
How Secura helped:
- Rapid response: Our 24/7 incident response team jumped on a call and took immediate action to help prevent further spread and conduct a forensic investigation.
- Crisis coordination: We guided leadership through key decisions, regulatory reporting, and customer communication, so that the response was controlled and clear.
- Recovery: Affected systems were brought back online and the impact to key customers mitigated. We conducted a full forensic review and lessons learned investigation into crisis response processes. This highlighted a number of areas for improvement which we subsequently helped the customer to implement including the creation of a crisis management framework, improved response plans along with subsequent training and exercising.
Are you prepared?
A well-practiced response makes all the difference in a crisis. Contact us today to strengthen your cyber resilience.
Read more
Planning for the unplannable
Crisis Manager Luke Fletcher shares insights on how to make sure you are ready even if the crisis that hits you is something you never expected.
Back online after a ransomware attack
Incident responders Ricky Gevers and Youri Groothuis explaini how they help clients after ransomware
4 trends in ransomware
Technical Director Paul Pols highlights new tactics attackers are using in ransomware attacks.
Why choose Secura | Bureau Veritas
At Secura/Bureau Veritas, we are dedicated to being your trusted partner in cybersecurity. We go beyond quick fixes and isolated services. Our integrated approach makes sure that every aspect of your company or organization is cyber resilient, from your technology to your processes and your people.
Secura is the cybersecurity division of Bureau Veritas, specialized in testing, inspection and certification. Bureau Veritas was founded in 1828, has over 80.000 employees and is active in 140 countries.